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Privacy Policy

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California Crime Victims Assistance Association (“CCVAA”, “we”, “us” or “our”) operates the https://ccvaatraining.org website (the “Website”).

This Privacy Policy explains what personal information we collect when you use this Website, why we collect it, and what we do with it.

What data we collect

The information we collect may include:

  • your name, phone number and email address if you contact us
  • questions, messages or other information you voluntarily provide through this Website
  • your Internet Protocol (IP) address
  • online identifiers
  • information about how you use this Website, including pages you visit, searches you perform and referring URLs
  • information about your browser, operating system and device type
  • general geographic information, such as country of origin

We also collect information used to operate, secure and protect the Website from spam, malicious activity and other security threats.

Why we need your data

We use the information we collect to:

  • respond to questions, messages and other inquiries
  • provide services and customer support
  • operate and improve this Website
  • analyze Website traffic and usage
  • detect security incidents
  • verify that a user is not a bot and manage traffic associated with bots or spam
  • protect against malicious, deceptive, fraudulent or illegal activity
  • enforce our Terms of Use
  • resolve disputes

What we do with your data

We may share information with service providers that help us operate this Website and provide our services. These may include:

  • email service providers
  • training portal providers
  • content management systems
  • hosting providers
  • security service providers
  • spam prevention providers
  • website development and design providers

We do not sell your personal information.

Training portal

We sell and deliver training through our training portal at ccvaaportal.learnupon.com, which is operated by LearnUpon. When you register for, buy or take a course there, we receive the information you provide, such as your name and email address, and your course progress. We use it to manage registrations, deliver training and keep training records.

LearnUpon’s privacy policy also applies to the training portal.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies to store information about your preferences.

Most web browsers automatically accept cookies. You can limit cookie use through your browser settings. This Website will still work if you block cookies, but it may not remember your preferences.

Analytics

This Website collects anonymous analytics information, including:

  • page views
  • referrer URLs
  • browser type
  • operating system
  • device type
  • country of origin

We use this information to analyze Website traffic and usage.

Children’s privacy protection

Our services are not designed for or intentionally directed at children under 13. We do not intentionally collect or keep personal data about anyone under 13.

This Privacy Policy only applies to this Website.

This Website may contain links to websites operated by other organizations. If you follow a link to another website, you should read that website’s privacy policy to find out how it collects and uses your information.

We do not control other websites and are not responsible for their content or privacy practices. A link from this Website does not imply that we endorse the other website, its content or its operator.

Do Not Track

Do Not Track (“DNT”) is a preference you can set in your web browser to indicate that you do not want to be tracked across websites.

This Website does not track you across other websites, and no third parties collect information about your activity across other websites when you use it.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will post the updated Privacy Policy on this Website.

How to contact us

If you have any questions about this Privacy Policy, contact us at katiegilbertson@ccvaatraining.org.